FRM-40105 IEXRCINT_PROFILE.PROFILE_CLASS_NAME Error When Drilling Down to eBusiness Center (Doc ID 2047974.1)

Last updated on SEPTEMBER 28, 2016

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When drilling down to eBusiness Center (ASTRCALL) from Advanced Collections (IEXRCALL), the following error occurs:

FRM-40105 Unable to resolve reference to item IEXCUOVW_HEADER.VIEW_BY_TYPE
FRM-40105 Unable to resolve reference to item IEXRCINT_PROFILE.PROFILE_CALSS_NAME
FRM-40105 Unable to resolve reference to item IEXRCINT_PROFILE.COLLECTOR_NAME

Note: In some instances the error might read 'IEXRCINT_PROFILE.PROFILE_CLASS_NAME'

Steps to Reproduce:

Responsibility: Collections Agent
Navigation
: Collections

  1. Query a customer and double click on the Organization name to drill down to the eBusiness Form.
  2. Click on the Collections tab.

Cause

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