Generic Java Framework Error JBO-29000: Unexpected exception caught: java.lang.NoSuchMethodError On Multiple HTML Pages in User Managment and Multiple Modules (Doc ID 2047981.1)

Last updated on AUGUST 08, 2016

Applies to:

Oracle User Management - Version 12.0.6 to 12.0.6 [Release 12]
Information in this document applies to any platform.
Browser is IE 11.

Symptoms

This particular java error message appears on multiple modules, not just in Oracle User Management framework pages.  It is a generic java error message from the middle tier java layer as follows:  

oracle.apps.fnd.framework.OAException: oracle.jbo.JboException: JBO-29000: Unexpected exception caught: java.lang.NoSuchMethodError,

Steps to reproduce in User Management:
1. User management responsibility-->Users
2. In User maintenance screen, query for a current user.
3. Click the Update (Pencil) icon.
4. The error occurs:

"You have encountered an unexpected error. Please contact....."


Exception details:

oracle.apps.fnd.framework.OAException: oracle.jbo.JboException: JBO-29000: Unexpected exception caught: java.lang.NoSuchMethodError, msg=oracle/cabo/share/nls/LocaleContext.getCalendar()I
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:896)
at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:872)
at _OAErrorPage._jspService(_OAErrorPage.java:221)
at com.orionserver.http.OrionHttpJspPage.service(OrionHttpJspPage.java:59)
at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:416)
at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:478)
at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:401)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:856)

Steps to reproduce in Payables:
1. Access Payables Manager.
2. From Payments Manager, click on Payment Process Requests tab and the same error occurs:

oracle.apps.fnd.framework.OAException: oracle.jbo.JboException: JBO-29000: Unexpected exception caught: java.lang.NoSuchMethodError, msg=oracle/cabo/share/nls/LocaleContext.getCalendar()I

  

Changes

Applied the Internet Explorer 11 compatibility patches:

Patch 19845055:R12.FWK.A
Patch 17932167:R12.TXK.A
Patch 19854889:R12.JTT.A
Patch 19879618:R12.FND.A

Following notes:

Note 389422.1   Recommended Browsers for Oracle E-Business Suite Release 12

Note 393931.1   Deploying Sun JRE (Native Plug-in) for Windows Clients in Oracle E-Business Suite Release 12

Cause

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