Performance Issue when Copying a Purchase Order on the Purchase Order Entry Form Using the Copy Document Functionality (Doc ID 2048055.1)

Last updated on SEPTEMBER 06, 2016

Applies to:

Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Users attempt to use the "Copy Document" functionality on the Enter Purchase Order form but the form hangs for long periods of time.

ERROR
-------------------
No Specific error


STEPS TO REPRODUCE THE ISSUE
---------------------------------
1. Login to the E-Business Suite and choose the Purchasing Module.
2. Go to "PURCHASE ORDERS--> PURCHASE ORDERS"
3. Query a purchase order to copy
4. Click "TOOLS-COPY DOCUMENT" from the top menu



BUSINESS IMPACT
-----------------------
Due to this issue, users cannot COPY AND rename this PO in a timely manner-need to do this monthly as a business requirement

Cause

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