Adjustment Of RFI And NRFI Balances Failing To Happen (Doc ID 2048274.1)

Last updated on SEPTEMBER 06, 2019

Applies to:

Symptoms

Based on the information gathered by us during the OWC and the updates
provided by the customer, we have been able to reproduce the scenario
internally.

We see that the RFI-NRFI adjustment solution works incorrectly when both the
elements "ZA_Adj_RFI_NRFI_PTD_PF" and "ZA_Adj_RFI_NRFI_YTD_PF" are triggered
in the same month ( by custom setup) and there is no
salary or pension fund for an employee in a payroll run or runs(this could be
happening when the RFI-NRFI adjustments are done for terminated employees or
employees on leave who might not have a salary or pension).

Changes

Cause

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