BI Publisher Desktop 11.1.1.9 installation fails on Office 2013 x64

(Doc ID 2048333.1)

Last updated on JANUARY 30, 2017

Applies to:

BI Publisher (formerly XML Publisher) - Version 11.1.1.9.0 to 11.1.1.9.0 [Release 11.1]
Microsoft Windows x64 (64-bit) - OS Version: 7

Symptoms

The installation of BI Publisher Desktop 11.1.1.9 with Office 2013 64 bits and Windows 7 Professional x64 fails with error:

Please use BI Publisher Desktop installer 32 bits


NOTE: When attempting to use the 32 bits installer, the installation succeeds, but the BI Publisher Plug-In is missing from Word.

According to the certification matrix, BI Publisher Desktop is certified with Office 2013.

http://www.oracle.com/technetwork/middleware/bi-publisher/downloads/index.html

Changes

 New installation of BI Publisher Desktop tools 11.1.1.9

Cause

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