R12.2: Profile Option "Upload File Size Limit" Uses Bytes Measurement Instead Of Kilobytes In Email Center
Last updated on MARCH 08, 2017
Applies to:Oracle Email Center - Version 12.2 and later
Information in this document applies to any platform.
When an agent attempts to upload a file that has a byte size exceeding the KB value specified in the profile option 'Upload File Size Limit', the following error occurs:
This file could not be uploaded because the file size exceeds the limit of xxxxxxx bytes.
1. Set the profile option 'Upload File Size Limit' at Site level to a KB value (Eg 100000)
2. In Email Center application, attempt to upload an attachment that is larger than 100000 bytes
3. See the error message: "This file could not be uploaded because the file size exceeds the limit of 100000 bytes."
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