Long Tips in Self-Service > Benefits Missing After Applying RUP Patches (Doc ID 2048776.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Advanced Benefits - Version 12.1.1 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.1 version, Self Service Benefits

ACTUAL BEHAVIOUR
--------------------------------
Find that after upgrading to R12.1 RUP8, when navigating to Update Benefits and clicking on the long tip on Plan, instead of the message BEN_ENRT_BNFTAMT_TIP "When entering the coverage amount for the &CHOICENAME , enter a value between &MINVAL and &MAXVAL in increments of
&INCRMTVAL" being displayed, the screen moves to the top of the page and not message displayed.

EXPECTED BEHAVIOUR
-------------------------------------
Expect that applying the RUP patch will have no effect on the long tip and it would still be displayed as required.

Cause

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