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Unable To View Receipt Details In Oracle iProcurement When The Deliver-To Person Is Null (Doc ID 2048859.1)

Last updated on AUGUST 06, 2020

Applies to:

Oracle iProcurement - Version 12.1.3 to 12.2.5 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

In Oracle iProcurement, users are unable to view the Receiving Details on receipts created in Oracle Purchasing or Oracle Inventory that do not have a requester (deliver-to person) defined on the receipt line. For these receipts, the iProcurement user can view the receiving header information, but the Details region does not display the data in the Details table on the page. The Requester (Deliver to Person) field is not a required field, so it should not prevent users from viewing the receipt details in iProcurement.


Steps To Reproduce

The issue can be reproduced at will in a Vision Demo environment with the following steps:
1. In Oracle Purchasing: Purchase Orders > Purchase Orders, create a new standard PO not tied to a requisition.
- Supplier: XXXX
- Item = f22000
- Ship-To Organization = XX
- Receipt Routing = Direct
- Destination Type = Expense
- Requester = null
Save and approve the PO.
2. In Purchasing: Receiving > Receipts or Inventory: Receiving > Receipts, create a new receipt without populating the Requestor field on the receipt line.
Save the receipt.
3. In iProcurement:
a. Click the Receiving tab.
b. On the Receiving page, in the My Receipts At A Glance region, click the link for the receipt created in Step 2 above.
c. On the Receipt Details page, in the Transaction History region, the Net Quantity Received and Original Receipt Quantity fields show the data; however, in the table below, the message "No results found" appears instead of showing the receipt line details in the table.


Business Impact

Due to this issue, iProcurement users cannot see the needed receipt line detail information.

A workaround is to manually add the requester name to the purchase order distribution.



Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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