When Renewing Contracts Receive Error BILLING SCHEDULE TYPE (Doc ID 2049018.1)

Last updated on SEPTEMBER 08, 2015

Applies to:

Oracle Service Contracts - Version 12.2.2 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.2 version, Service contract Renewals

When attempting to renew a subscription contract after opening the contract for update and activating it again,
the following error occurs.

ERROR
-----------------------
BILLING SCHEDULE TYPE


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create a subscription contract through OM or OKS
2. Activate the contract
3. Open the contract for update, update the subtotal and save
4. Go to billing schedule, click on schedule to reflect the new amount.
5. Click ok
6. Check QA and contract is now back to Active
7. Renew the contract and receive the following error: BILLING SCHEDULE TYPE
8. Go back to the billing schedule and the Level field shows as blank.


Cause

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