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LOCKBOX IGNORES AR: ALLOW OVERAPPLICATION IN LOCKBOX PROFILE OPTION (Doc ID 2049402.1)

Last updated on MAY 31, 2018

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Lockbox ignores AR: Allow Overapplication in Lockbox profile option if Allow Discount is unchecked at customer level.

The issue is reproduced only if customer has Allow discount = No. If customer has Allow discount = Yes, the Lockbox is working as expected and does not overapply the transaction.

Steps to Reproduce:

Profile : AR: Allow Overapplication In Lockbox setup :  No
Transaction Type  : Invoice - Over Application is set to Yes.
Customer Setup :  Allow discount = No at Customer Account/ Customer site level

 

  1. Create a new invoice
  2. Create a receipt
  3. Load AR Interface tables, wherein the receipt is applied to the same invoice twice
  4. Run Interface Lockbock a first time
  5. Unapplied the receipt to release my invoice
  6. Remove disable discount flag from Customer Account Profile
  7. Reload new receipt
  8. Run Interface Lockbox
  9. The invoice is overapplied

Cause

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In this Document
Symptoms
Cause
Solution
References

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