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Shipments Not Retendered When Declined By Selecting Multiple Shipments from BUY_SHIPMENT Screen Set (Doc ID 2049703.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Transportation Management - Version 6.3.7 to 6.4.1 [Release 6.3 to 6.4]
Information in this document applies to any platform.

Symptoms

Shipments are not being re-tendered when multiple tenders are declined together as the screenset used is BUY_SHIPMENT instead of TENDER_COLLAB.

The submitted action is not a standard tender collab response. Standard tender collab response is submitted if the carrier selects only one shipment at the time.

STEPS
----------------------
** Attach standard BUY_SHIPMENT screen set to service provider menu and from there decline as service provider using Decline Tender action (Actions -> Shipment Management ->Tender->Decline).

1. Login as SERVPROV
2. Select a tender and try to decline >> check the screen
3. Select more that one tender and try to decline >> the is not the same as for one tender selection

Cause

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In this Document
Symptoms
Cause
Solution
References


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