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When open Request tab in Work Order tab Receive ERROR OAException: Illegal method call because there is no database connection (Doc ID 2050091.1)

Last updated on MAY 10, 2021

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to click OAF tab Work Order -> Request, the following error occurs.

ERROR

oracle.apps.fnd.framework.OAException: Illegal method call because there is no database connection.
at oracle.apps.fnd.framework.server.OANullDBTransactionImpl.noDatabaseConnection(OANullDBTransactionImpl.java:653)
at oracle.apps.fnd.framework.server.OANullDBTransactionImpl.isLoggingEnabled(OANullDBTransactionImpl.java:930)
at oracle.apps.fnd.framework.OASessionCookieHelper.resetApplicationModule(OASessionCookieHelper.java:201)
at oracle.apps.fnd.framework.webui.OAHttpSessionCookieImpl.releaseApplicationModule(OAHttpSessionCookieImpl.java:551)
at oracle.jbo.common.ampool.SessionCookieImpl.releaseApplicationModule(SessionCookieImpl.java:642)


STEPS

The issue can be reproduced at will with the following steps:
1. Maintenance SuperUser > Work orders > Request



Cause

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In this Document
Symptoms
Cause
Solution


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