Error "This Element Has Been Closed For Entry" While Processing a Termination Life Event (Doc ID 2050102.1)

Last updated on JUNE 05, 2017

Applies to:

Oracle Advanced Benefits - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Oracle Advanced Benefits

When attempting to process the termination life event for an employee, the following error occurs:

ERROR
-----------------------
This element has been closed for entry.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Terminate an employee in HR, entering all of the pertinent termination dates.
2. Process the Termination Life Event for this employee.
Observe error.


Cause

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