Customer Form: Updating Shipping information gives error: You can not update the internal location of a ship to address when requisition line exist for the location (Doc ID 2050276.1)

Last updated on JUNE 05, 2017

Applies to:

Oracle Receivables - Version 12.1.3 to 12.2.4 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Customers Module

Freight Terms not getting updated for Internal Location

When updating the Freight Terms for an Internal Location through the customer form business purpose page, the following error appears:


 You can not update the internal location of a ship to address when requisition line exist for the location


STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to Ship To business purpose site use tied to an internal location.
2. Update Freight Terms field or other fields on the page.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot update Ship To site details.

Changes

 

Cause

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