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Customer Form: Updating Shipping information gives error: You can not update the internal location of a ship to address when requisition line exist for the location (Doc ID 2050276.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Receivables - Version 12.1.3 and later
Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version  and above, Customers Module,  Site Use form > Order Management tab.

Freight Terms can not be updated for an Internal Location

When updating the Freight Terms for an Internal Location through the customer form business purpose page, the following error appears:
          You can not update the internal location of a ship to address when requisition line exist for the location

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Navigate to Ship To business purpose site use tied to an internal location.
2. Update Freight Terms field or other fields on the page.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot update Ship To site details.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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