My Oracle Support Banner

Ship to and Bill to Contacts LOV Are Showing All Sites under the Customer Account (OEXOEORD) (Doc ID 2050390.1)

Last updated on SEPTEMBER 22, 2018

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version


On the Order Header the Ship-to & Bill-to Contact Site list of values (LOV) shows contacts for all the sites under that customer account instead of showing the contact just for the site.



Ship to and Bill to sites to only show contacts for a specific site and not all sites.


The issue can be reproduced at will with the following steps:
1. Via Order Management responsibility
2. Navigate Orders, Returns, Sales Orders
3. Create a new sales order and Enter Order Header information.
4. Navigate to the Ship to or Bill to list of values LOV from the Order Header



To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.