Querying Order Organizer for Delivery Number Performance Issue (Doc ID 2051236.1)

Last updated on SEPTEMBER 12, 2016

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
When querying for the Delivery Number in the Order Organizer, it takes more than 3 minutes for the form to bring up the results.

EXPECTED BEHAVIOR
This should return in seconds.

STEPS
The issue can be reproduced at will with the following steps:
1. Via the Order Management Super User Responsibility.
2. Navigate: Orders, Returns > Order Organizer.
3. Query by Delivery Number, then see the performance issue.


Cause

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