Pay Period Cost in Self-Service are Calculating to Half the Value (Doc ID 2051265.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP7 and later
Information in this document applies to any platform.

Symptoms

On 12.1 HRMS RUP7 version with General Setup / Configuration,

ACTUAL BEHAVIOR
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When making elections via Self-Service > Benefits, the per pay period rates are calculating incorrectly.

EXPECTED BEHAVIOR
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Upon selecting an option, the value displayed for the per pay period cost is not expected to change.

STEPS
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The issue can be reproduced at will with the following steps:
1. Go to responsibility Employee Self-Service and select Benefits.
2. Access the Update Benefits: Update Enrollments page and make a selection.
3. Click the Recalculate button.
Rates change to half the per pay period value.

Cause

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