Impact of Changing the Billing Type of Item in Item Master Setup under Service Tab (Doc ID 2051424.1)

Last updated on SEPTEMBER 14, 2015

Applies to:

Oracle Teleservice - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

There is any impact to existing transactions in the system if we change an expense item from Billing Type from Material to Expenses in Item Master Setup under Service Tab -> Debrief and Charges -> Billing Type.
What will happen to existing Closed and OPEN transactions?
 

Solution

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