JTM Master Concurrent For Inventory: Unique Constraint (CSM.CSM_MTL_SEC_INV_ACC_U1) Violated (Doc ID 2051796.1)

Last updated on SEPTEMBER 09, 2015

Applies to:

Oracle Mobile Field Service - Version 12.2.4 to 12.2.4 [Release 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, JTM Master Concurrent program

When attempting to JTM Master concurrent program with INVENTORY parameter the following error occurs.

ERROR
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Error message from CSM_MTL_SEC_INV_EVENT_PKG.REFRESH_ACC: Error in CSM_MTL_SEC_INV_EVENT_PKG.Refresh_Acc:-1:ORA-00001: unique constraint (CSM.CSM_MTL_SEC_INV_ACC_U1) violated

STEPS
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The issue can be reproduced at will with the following steps:
1. Log in System administrator or Mobile admin
2. Run JTM Master concurrent program with INVENTORY parameter


Cause

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