My Oracle Support Banner

UNIT_SELLING_PRICE And/or UNIT_STANDARD_PRICE Do Not Match The Adjustments On Sales Order Line In Receivables (Doc ID 2052158.1)

Last updated on MARCH 14, 2018

Applies to:

Oracle Order Management - Version 11.5.10.0 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Pricing, Discounting & Charges

ACTUAL BEHAVIOR
---------------
UNIT_SELLING_PRICE and/or UNIT_STANDARD_PRICE do not match the adjustments on the sales order line in the AR.RA_INTERFACE_LINES_ALL table.


EXPECTED BEHAVIOR
-----------------------
Expects the values to be the same.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Responsibility: Order Management Super User (or equivalent)
2. Navigate to: Orders, Returns > Sales Orders
3. Enter order
4. Book order
5. Pick Release order
6. Ship order
7. Review data in Receivables.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.