My Oracle Support Banner

APP-BEN-92660 Message Processing Unrestricted Life Event in Benefits Service Center (Doc ID 2052404.1)

Last updated on JUNE 10, 2021

Applies to:

Oracle Advanced Benefits - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

Why when processing a life event in the Benefits Service Center window do users get the below Decision messages?

"This person has no life event in process. If you wish to process as unrestricted event, press continue. This may take a moment"

and then the error:

"APP-BEN-92660: This person is not eligible to participate in any comp. Objects which allow Unrestricted Enrollments."

Solution

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Goal
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.