OVERRIDE DISALLOWED while trying to Refund a Credit Memo (Doc ID 2052437.1)

Last updated on JULY 31, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Receipts Related

ACTUAL BEHAVIOR
---------------
OVERRIDE DISALLOWED while trying to Refund a Credit Memo

System is not allowing to do the Refund for Receivable Credit Memo.

Error: OVERRIDE DISALLOWED.

EXPECTED BEHAVIOR
-----------------------
System should allow to refund the CM

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Receivable Manager - Transaction - Create a Credit Memo -  Actions - Applications - Select the Refund
2. Insert data
3. save

FND Debug log shows
ar.plsql.ar_refund_pvt.create_refund 1 Errors found interfacing data to AP ...
ar.plsql.ar_refund_pvt.create_refund OVERRIDE DISALLOWED
ar.resource.arxrwapp_common.master_is_tgw OVERRIDE DISALLOWED

 

Cause

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