Assistance Reason and Order Type Fields are Not Available in the LOV in HTML Quote Personalization (Doc ID 2052470.1)

Last updated on MARCH 24, 2017

Applies to:

Oracle Quoting - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

12.1.3 version, HTML User Interface

Unable to use “Assistance Reason” and "Order Type" fields in HTML Quote personalization.

Assistance Reason and Order Type are not available in the folder list of values (LOV).   

Requirement is to create separate folder for showing quote with special reason type, however the values are not available in the LOV.


Cause

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