12.2 E-Business Suite Services For The Http Server Are Not Starting On DMZ Node (Doc ID 2052853.1)

Last updated on SEPTEMBER 09, 2015

Applies to:

Oracle Applications DBA - Version 12.2 to 12.2.4 [Release 12.2]
Oracle Applications Technology Stack - Version 12.2 to 12.2.4 [Release 12.2]
Information in this document applies to any platform.

Symptoms

E-Business Suite 12.2.4, Upgrade related issues

HTTP services are not starting on DMZ node after upgrade related activities.

When starting HTTP services on the DMZ node (which has SSL configured), we get the following error:

ERROR
-----------------------

/u01/applebiz/fs2/FMW_Home/webtier/ohs/bin/apachectl startssl: execing httpd
[Wed Aug 26 21:48:45 2015] [warn] Errors will be logged into /u01/applebiz/fs2/FMW_Home/webtier/instances/EBS_web_R12UAT_OHS3/diagnostics/logs/OHS/EBS_web_R12UAT/EBS_web_R12UAT.log
[Wed Aug 26 21:48:46 2015] [warn] Errors will be logged into /u01/applebiz/fs2/FMW_Home/webtier/instances/EBS_web_R12UAT_OHS3/diagnostics/logs/OHS/EBS_web_R12UAT/EBS_web_R12UAT.log
Audit init
--------
15/08/26 21:49:18 Stop process
--------
/u01/applebiz/fs2/FMW_Home/webtier/ohs/bin/apachectl stop: httpd stopped
--------
15/08/27 17:33:22 Start process
--------
apachectl is not owned by this user
 
STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Start services on DMZ node
2. Error occurs and services fail to start

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot start the HTTP services on the privileged port.

Cause

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