Charge Account Is Not Defaulting When Check Out - Account generation failed - Core Purchasing - Blank Error Message (Doc ID 2052855.1)

Last updated on APRIL 14, 2017

Applies to:

Oracle iProcurement - Version 12.1.3 and later
Oracle Purchasing - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Billing Components

After applying March 2015 Update Patch 21198991, when checking out a non-catalog item, the charge account is not defaulting in the billing section, and
the following error occurs.

Error:
Account generation failed. Contact Purchasing Administrator if necessary. (Value 5514 for the flexfield segment Sub_Account does not exist in the value set COC_COA_R12_SUB_ACCT.)

If the same requisition is entered in the core purchasing - upon clicking on the charge account field - a Blank Error message appears.

Cause

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