Transactions Workbench Issue: Credit Memos Not Getting Accounted Correctly (Doc ID 2052951.1)

Last updated on JANUARY 14, 2016

Applies to:

Oracle Receivables - Version 12 and later
Information in this document applies to any platform.

Symptoms

Issue:
======
Credit memos are not getting accounted correctly.
.
Analysis:
=======
The distributions in ra_cust_trx_line_gl_dist (GLD) Table and found that TAX amounts are not
getting populated in ra_cust_trx_line_gl_dist (GLD) Table.
They are incorrectly populated as 0.

Fix Approach:
============
Tax distributions have to be corrected in the ra_cust_trx_line_gl_dist (GLD) Table.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms