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Is It Possible to Create/Process Return Orders (RMA) with Approval for a Specific Manager Based on a Hierarchy Value Limit per Operating Unit? (Doc ID 2053707.1)

Last updated on JUNE 22, 2017

Applies to:

Oracle Order Management - Version 11.5.8 to 12.2.4 [Release 11.5.8 to 12.2]
Information in this document applies to any platform.

Goal

Is It Possible to Create/Process Return Orders (RMA) with Approval for a Specific Manager Based on a Hierarchy Value Limit per Operating Unit?

Summary of Issue
Want the RMA / Return Order with Approval be based on a Hierarchy Value limit per Operating unit.

For example:
Order Return Order value with 5000 USD should go to Manager A.
Order Return Order value with 10000 USD should go to Manager B
Order Return Order value with 20000 USD should go to Manager C
 

Solution

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In this Document
Goal
Solution


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