The second transaction for Refunds (ORAPMTCREDIT) Is Not Picked Up By Create Settlement Batches CSB

(Doc ID 2054025.1)

Last updated on OCTOBER 12, 2015

Applies to:

Oracle Payments - Version 12.1.3 and later
Information in this document applies to any platform.
rma, returns, payment_channel_code, refund

Symptoms


The second refund (return) transaction with transaction type ORAPMTCREDIT is not picked up by the Oracle Payments Create Settlement Batches program.

The initial refund transaction with transaction type ORAPMTRETURN was picked up and process properly by the Create Settlement Batches program.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Login as the Funds Capture Process Manager
2. Choose to run the Create Settlement Batches program
3. Choose for Credit Card (CREDITCARD) for instrument type



Cause

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