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Intermittent Java.Lang.NullPointerExceptions When Editing Agents (Doc ID 2054059.1)

Last updated on AUGUST 05, 2024

Applies to:

Oracle Transportation Management Cloud Service - Version 6.3.4 and later
Oracle Transportation Management - Version 6.2.9 and later
Information in this document applies to any platform.

Symptoms

During edit mode of an agent, after 5-10 minutes the following error occurs when the user clicks on the Finished button the following error is received:  

Any changes made during the editing session are lost.  

This is intermittent and cannot be reliably reproduced.

Cause

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In this Document
Symptoms
Cause
Solution


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