Notes Entered By Approver OR When Rejecting (via Mobile Or Through Application Notification) Is Not Recorded in the Action History (Doc ID 2054103.1)

Last updated on MAY 16, 2017

Applies to:

Oracle iProcurement - Version 12.2.4 to 12.2.6 [Release 12.2]
Oracle Purchasing - Version 12.1.3 to 12.2.6 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

On 12.1.3 the Note entered while entering an approval response (via mobile or approval notificaiton) are not recorded in the Action History.

Steps
1,  Submit Purchase Order for approval
2.  Approver responds and enters Note while approving/rejecting
3.  The response itself works correctly, however the Note entered by the approver is not recorded in the Action History.

OR

If entering a Note when Rejecting a PO from the application worklist or via mobile same issue occurs.

Changes

 

Cause

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