After Upgrading To Database 12c, User Are Not Able To Login To Forms In E-Business Suite 12.1.3 From Desktop Machines With HP QuickTest Professional Installed

(Doc ID 2054198.1)

Last updated on AUGUST 28, 2017

Applies to:

Oracle E-Business Suite Technology Stack - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.


On : 12.1.3 version, Forms for App Technology

After upgrading E Business Suite 12.1.3 database from 11g to 12c, forms will not open and users get the following error in the forms JRE console:


The issue can be reproduced at will with the following steps:
1. Open any E business suite form

The issue has the following business impact:
Due to this issue, users cannot access forms.


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms