After Upgrading To Database 12c, User Are Not Able To Login To Forms In E-Business Suite 12.1.3 From Desktop Machines With HP QuickTest Professional Installed (Doc ID 2054198.1)

Last updated on AUGUST 28, 2017

Applies to:

Oracle E-Business Suite Technology Stack - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Forms for App Technology

After upgrading E Business Suite 12.1.3 database from 11g to 12c, forms will not open and users get the following error in the forms JRE console:



ERROR




STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open any E business suite form

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot access forms.

Cause

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