PO_COMMUNICATION_PVT.GENERATE_PDF_BUYER error when Approving from Homepage Worklist Notification
Last updated on FEBRUARY 26, 2018
Applies to:Oracle Purchasing - Version 12.1.3 to 12.2.4 [Release 12.1 to 12.2]
Information in this document applies to any platform.
When approver is attempting to approve a Purchase Order (PO) from the homepage worklist notification, the following error occurs in workflow.
NOTIFY_APPROVER_PROCESS / GENERATE_PDF_BUYER Notify Approver Generate PDF in Buyer's Lang ERROR #EXCEPTION
GENERATE_PDF_BUYER (Generate PDF in Buyer's Lang) #EXCEPTION 1 User-Defined Exception PO_COMMUNICATION_PVT.GENERATE_PDF_BUYER(POAPPRV, 108350-309125, PO, Encountered an error while getting the ORACLE user account for your concurrent request. Contact your system administrator.) Wf_Engine_Util.Function_Call(PO_COMMUNICATION_PVT.generate_pdf_buyer, POAPPRV, 108350-309125, 269507, RUN)
No error when the notification is being opened from any responsibility and approve.
The issue can be reproduced at will with the following steps.
1. Create a Purchase Order and send for approval.
2. Approver opens the approval notification from homepage worklist notifications.
3. Click on Approve and the workflow errors out.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms