Error Occurs When Using Signature In MFS: Error in compose_lob_data generate LobXFile (Doc ID 2054672.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Mobile Field Service - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Multi platform


When attempting to use Field service report in MFS an error occurs if the signature has been entered.

ERROR
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Exception occurred while composing data for upload.[SQL Error in compose_lob_data generate LobXFile - /var/mobile/Containers/Data/Application/E7A8209B8-45C8-BF33-16871096F9DF/Library/WebKit/LocalStorage/file (No such file or directory)]


STEPS
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The issue can be reproduced at will with the following steps:

Login with a valid user:
Navigate to a Task and enter a Material Install quantity.
Navigate to Report.
Click on the Signature field which opens the Signature capture screen. Enter and Save a signature and name.
Navigate back to the Task details screen.
Click on Actions > Sync
--> The compose_lob_data error appears.

Cause

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