Error Occurs When Using Signature In MFS: Error in compose_lob_data generate LobXFile
(Doc ID 2054672.1)
Last updated on NOVEMBER 25, 2020
Applies to:
Oracle Mobile Field Service - Version 12.1.3 to 12.1.3 [Release 12.1]Information in this document applies to any platform.
Symptoms
On : 12.1.3 version, Multi platform
When attempting to use Field service report in MFS an error occurs if the signature has been entered.
ERROR
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Exception occurred while composing data for upload.[SQL Error in compose_lob_data generate LobXFile - <Directory>/<File> (No such file or directory)]
STEPS
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The issue can be reproduced at will with the following steps:
Login with a valid user:
Navigate to a Task and enter a Material Install quantity.
Navigate to Report.
Click on the Signature field which opens the Signature capture screen. Enter and Save a signature and name.
Navigate back to the Task details screen.
Click on Actions > Sync
--> The compose_lob_data error appears.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |