My Oracle Support Banner

Error Occurs When Using Signature In MFS: Error in compose_lob_data generate LobXFile (Doc ID 2054672.1)

Last updated on NOVEMBER 25, 2020

Applies to:

Oracle Mobile Field Service - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.


On : 12.1.3 version, Multi platform

When attempting to use Field service report in MFS an error occurs if the signature has been entered.

Exception occurred while composing data for upload.[SQL Error in compose_lob_data generate LobXFile - <Directory>/<File> (No such file or directory)]

The issue can be reproduced at will with the following steps:

Login with a valid user:
Navigate to a Task and enter a Material Install quantity.
Navigate to Report.
Click on the Signature field which opens the Signature capture screen. Enter and Save a signature and name.
Navigate back to the Task details screen.
Click on Actions > Sync
--> The compose_lob_data error appears.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.