12.2.4 Setup Service Business Process error : "Invalid Or Incompatible Default Value : True, Set Via Personalization"
(Doc ID 2054878.1)
Last updated on FEBRUARY 06, 2022
Applies to:
Oracle Teleservice - Version 12.2.4 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.4 version, APIs & Interfaces
When attempting to enter the Service Business Process form
the following error occurs.
ERROR
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Invalid or incompatible default value : True, set via personalization on Service request
STEPS
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The issue can be reproduced at will with the following steps:
Service responsibility
1. Navigation: Setup>Charges, Service Business Process
Changes
Default values in this form indicate that some personalisations have been entered
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |