Customer Contact Is Not Getting Saved In Quick Sales Order Entry (Address Details Page)
(Doc ID 2054899.1)
Last updated on FEBRUARY 03, 2019
Applies to:Oracle Order Management - Version 12.2.4 and later
Information in this document applies to any platform.
Customer contact is not getting saved in the Quick sales order address details window
Customer contact should get saved in the Address details window in the Quick sales order form
The issue can be reproduced at will with the following steps:
1. Navigate to Quick Sales Order Entry screen
2. Enter the header and line details
click on Address Details
select any existing customer contact from LOV and save.
3. Close the form
4. Go to address details and verify the Customer contact field is Null
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