Change Customer On Receipt Only When All Previous Accounting Entries Are Been Posted to GL
(Doc ID 2054953.1)
Last updated on APRIL 09, 2020
Oracle Receivables - Version 12.1.3 and later Information in this document applies to any platform.
In Receipt Workbench, you are allowed to change the customer only if you Un-apply the existing Receipt Application irrespective of whether the accounting entries are posted or not. As a result, the third party balance is not correct.
The following error is raised if the customer number is attempted to be changed without accounting:
Message Name: AR_APP_ACCT_MANDATORY Message:- "Please account the receipt first before changing Customer details."
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