Change Customer On Receipt Only When All Previous Accounting Entries Are Been Posted to GL (Doc ID 2054953.1)

Last updated on FEBRUARY 16, 2023

Applies to:

Symptoms

In Receipt Workbench, you are allowed to change the customer only if you Un-apply the existing Receipt Application irrespective of whether the accounting entries are posted or not.  As a result, the third party balance
is not correct.

The following error is raised if the customer number is attempted to be changed without accounting:

Message Name: AR_APP_ACCT_MANDATORY
Message:- "Please account the receipt first before changing Customer details."

Changes

Cause

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