Error: 'rvtptcontrol failed''Parent Lot Number supplied does not exist in the Lot Master' While Deliver Return Material Authorization(RMA) (Doc ID 2055416.1)

Last updated on SEPTEMBER 13, 2015

Applies to:

Oracle Inventory Management - Version 12.0.6 and later
Information in this document applies to any platform.

Symptoms

On : 12.0.6 version, Receiving Functions,Production instance

When attempting to deliver Return Material Authorization(RMA) in the 'Receiving Transactions' form,
the following error appears :

ERROR
-----------------------
rvtptcontrol failed


The inventory debug log shows the following error:
----------------------------------------------------------------------------------

[01-FEB-12 16:02:21] INV_RCV_INTEGRATION_PVT($Revision: 120.92.12010000.19 $): VALIDATE_LOT_SERIAL_INFO: LOT EXISTS: 1 : WMSINB-22106
[01-FEB-12 16:02:21] INV_RCV_INTEGRATION_PVT($Revision: 120.92.12010000.19 $): INVCONV, Removing OPM specific fork and selecting parent lot number :WMSINB-22143: 8404/11-12
[01-FEB-12 16:02:21] INV_RCV_INTEGRATION_PVT($Revision: 120.92.12010000.19 $): Exitting VALIDATE_LOT_SERIAL_INFO - execution error:2012-02-01 04:01:21:WMSINB-22145
[01-FEB-12 16:02:21] INV_RCV_INTEGRATION_PVT($Revision: 120.92.12010000.19 $): STACKED ERROR MESSAGES : |Parent Lot Number supplied does not exist in the Lot Master or Temp Lot Master table.|Lot/Serial validation failed. Please check log for details.


STEPS
-----------------------
The issue can be reproduced with the following steps for RMA 1520318 :

1. Login to the E-Business Suite and choose the Purchasing Module.
2. Navigate to to Receiving > Receipts
3. Query the RMA number
4. Select the RMA line for receiving
5. The above error appears.



Cause

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