Account Details Form Total Balance Not Matching (Doc ID 2055536.1)

Last updated on JUNE 07, 2016

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Collections

ACTUAL BEHAVIOR
------------------------
Total Balance in Account Details form is not matching

EXPECTED BEHAVIOR
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Total Balance in Account Details form should match

STEPS
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The issue can be reproduced at will with the following steps:
1. Receivables Manager responsibility
2. Account Details




Cause

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