Account Details Form Show Receipts At Risk.

(Doc ID 2055567.1)

Last updated on JULY 26, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Collections

Account Details form shows receipts at risk ( receipts in status Remitted) even though " Include Receipts at Risk in Customer Balance" and also i set the Profile option "AR: Include Receipts At Risk In Customer Balance" to No

Receipts at risk should not be displayed

The issue can be reproduced at will with the following steps:
1. Receivables Manager
2. Account Details
3. Search


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms