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Account Details Form Show Receipts At Risk. (Doc ID 2055567.1)

Last updated on JUNE 03, 2020

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Collections

ACTUAL BEHAVIOR
--------------------------
Account Details form shows receipts at risk ( receipts in status Remitted) even though " Include Receipts at Risk in Customer Balance" and also the Profile option "AR: Include Receipts At Risk In Customer Balance" is set to No

EXPECTED BEHAVIOR
---------------------------
Receipts at risk should not be displayed

STEPS
----------------
The issue can be reproduced at will with the following steps:
1. Receivables Manager
2. Account Details
3. Search

Cause

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In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
 Still Have Questions?
References


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