Account Details Form Show Receipts At Risk.
(Doc ID 2055567.1)
Last updated on DECEMBER 20, 2022
Applies to:
Oracle Receivables - Version 12.1.3 and later Information in this document applies to any platform.
Symptoms
On : 12.1.3 version, Collections
ACTUAL BEHAVIOR -------------------------- Account Details form shows receipts at risk ( receipts in status Remitted) even though " Include Receipts at Risk in Customer Balance" and also the Profile option "AR: Include Receipts At Risk In Customer Balance" is set to No
EXPECTED BEHAVIOR --------------------------- Receipts at risk should not be displayed
STEPS ---------------- The issue can be reproduced at will with the following steps: 1. Receivables Manager 2. Account Details 3. Search
Cause
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