New Bank Is Not Saved To The Customer And Creates Orphan Bank Accounts

(Doc ID 2055604.1)

Last updated on MARCH 06, 2018

Applies to:

Oracle Payments - Version 12.1.3 and later
Information in this document applies to any platform.


When creating a bank, if you do not save the customer after the bank creation it is not attached to the customer.

Query a customer in AR
Create a bank account for a customer
click apply to create the bank
- at this point click cancel or navigate away instead of saving the customer

Bank is created but not attached to the customer

Due to this issue, users cannot do SEPA trxns as the bank is not attached.




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