New Bank Is Not Saved To The Customer And Creates Orphan Bank Accounts
(Doc ID 2055604.1)
Last updated on MARCH 18, 2020
Applies to:Oracle Payments - Version 12.1.3 and later
Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.
When creating a bank, if you do not save the customer after the bank creation it is not attached to the customer.
Query a customer in AR (Oracle Receivables)
Create a bank account for a customer
click apply to create the bank
- at this point click cancel or navigate away instead of saving the customer
Bank is created but not attached to the customer
Impact in Oracle Payments module:
Due to this issue, users cannot do SEPA trxns as the bank is not attached.
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