Not Able To Receive The Serial Numbers In RMA Receipt. (Doc ID 2055632.1)

Last updated on SEPTEMBER 14, 2015

Applies to:

Oracle Inventory Management - Version 12.1.1 and later
Information in this document applies to any platform.


When attempting to perform RMA transaction,
the following error occurs.

Status "QA HOLD" of Serial Number "ABC" disallows this transaction.

The issue can be reproduced at will with the following steps:
1. Inventory Responsibility ->Transactions->Receiving Transactions
2. Query form by item :ITEM_ABC
3. Press Lot-Serial button and try to add serial
4. Receive above error.


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