Descriptive Flexfields are Showing the Incorrect Values when the View By is Changed in IEXRCALL
Last updated on SEPTEMBER 14, 2015
Applies to:Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.
When switching between Account and Bill to levels in IEXRCALL, the Account Information flexfield and Site User Information flexfield show values not belonging to that flexfield.
For example, the Account Information flexfield shows the values for the Bill to Information flexfield.
Steps to Reproduce:
Responsibility: Collections Agent
1.Query a customer with account = 151417744
2.View the DFF at the Account , and bill to levels
3.After switching levels, the incorrect values are displayed after the switch.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms