Promise to Pay Can Be Entered When Invoice is Partially Disputed
(Doc ID 2055877.1)
Last updated on FEBRUARY 18, 2019
Applies to:Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.
Are promise to pays allowed against fully/partially disputed invoices? The documentation indicates the following:
The Oracle Advanced Collections User Guide indicates the following for a promise to pay (page 5-4)
Accepting Promises to Pay:
You cannot enter a promise if all or part of a transaction is in dispute.
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