My Oracle Support Banner

Promise to Pay Can Be Entered When Invoice is Partially Disputed (Doc ID 2055877.1)

Last updated on FEBRUARY 18, 2019

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.


Are promise to pays allowed against fully/partially disputed invoices?  The documentation indicates the following:

The Oracle Advanced Collections User Guide indicates the following for a promise to pay (page 5-4)

Accepting Promises to Pay:
You cannot enter a promise if all or part of a transaction is in dispute.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.