Promise to Pay Can Be Entered When Invoice is Partially Disputed

(Doc ID 2055877.1)

Last updated on DECEMBER 15, 2017

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.


Are promise to pays allowed against fully/partially disputed invoices?  The documentation indicates the following:

The Oracle Advanced Collections User Guide indicates the following for a promise to pay (page 5-4)

Accepting Promises to Pay:
You cannot enter a promise if all or part of a transaction is in dispute.


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