In R12.2.4 When Life Events Are Closed - Garbage Message And Two Inputs Appear
(Doc ID 2056046.1)
Last updated on FEBRUARY 16, 2019
Applies to:
Oracle Advanced Benefits - Version 12.2 HRMS RUP6 and laterInformation in this document applies to any platform.
Symptoms
On : 12.2.4 version in Advanced Benefits,
ACTUAL BEHAVIOR
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When a life event is closed in the window some shows garbage characters and two boxes appear to populate the date
EXPECTED BEHAVIOR
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The garbage character should not appear and only one box should appear to populate the date
STEPS
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The issue can be reproduced at will with the following steps:
1)Login into HRMS Manager Responsibilty
2)Go to Benefit Service Center
3)Query the employee
4)Process the event
5)Verify in the dialogue box Open Enrollment Data has some garbage text appearing
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |