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In R12.2.4 When Life Events Are Closed - Garbage Message And Two Inputs Appear (Doc ID 2056046.1)

Last updated on FEBRUARY 16, 2019

Applies to:

Oracle Advanced Benefits - Version 12.2 HRMS RUP6 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version in Advanced Benefits,

ACTUAL BEHAVIOR
---------------
When a life event is closed in the window some shows garbage characters and two boxes appear to populate the date

EXPECTED BEHAVIOR
-----------------------
The garbage character should not appear and only one box should appear to populate the date

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1)Login into HRMS Manager Responsibilty
2)Go to Benefit Service Center
3)Query the employee
4)Process the event
5)Verify in the dialogue box Open Enrollment Data has some garbage text appearing



Cause

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In this Document
Symptoms
Cause
Solution
References


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