India Local Payables Invoice Tolerance Form is Greyed Out (Doc ID 2056532.1)

Last updated on DECEMBER 27, 2015

Applies to:

Oracle Financials for India - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, India AP Localizations

ACTUAL BEHAVIOR
---------------
In the Invoice Tolerance form all the field are grayed out.
This is observed post upgrading from 11i to R12.2.4 .

EXPECTED BEHAVIOR
-----------------------
Form should allow for configuring the required changes and show the respective fields.


STEPS
-----------------------
Observed when Navigating to India Local Payables R12 Invoice Tolerance form , upon opening the form all the fields are grayed out.

And there is no information on Charge Account Id fields and 11i setup details are not showing.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot set the invoice tolerance as required and use India Localization TDS Functionality.

Cause

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