ChRM Claim Approval Error: "Related Customer information is required when Pay Related Customer is checked for settlement"
Last updated on SEPTEMBER 02, 2016
Applies to:Oracle Trade Management - Version 12.1.3 and later
Information in this document applies to any platform.
Cannot approve Claim, receive error when trying to submit.
Related Customer information is required when Pay Related Customer is checked for settlement
Steps to Reproduce
The issue can be reproduced at will with the following steps:
- Responsibility: Oracle Trade Management User
- Navigation: Trade Planning > Claims
- Select the claim
- Click on Request Approval
- Select Confirm
- The error is encountered
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