Sales Order Form error ORA06502: PL/SQL:: character string buffer too small after applying Russian Language Patch (Doc ID 2056678.1)

Last updated on SEPTEMBER 16, 2015

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
We applied Russian language patch in test instance and we could not able to open/create sales orders.
The following error occurs: ORA06502: PL/SQL:: character string buffer too small

We are facing this issue only when we logging in with Russian language.

EXPECTED BEHAVIOR
-----------------------
There should be no error message

STEPS
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The issue can be reproduced at will with the following steps:
1. Order management > Order, returns
2. Click on "Line Items" tab


Cause

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