Collections Window in AR Freezes Whole Application (Doc ID 2057140.1)

Last updated on APRIL 04, 2017

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

After patching with 12.1.3 RPC3 when opening Collections window, the application freezes. You can only minimize and maximize already open windows. No error codes are produced, and Collection window does not open.

The following errors appears in the java console:

Steps to reproduce the issue:

Responsibility: Receivables responsibility
Navigation: Collections > Collections

Cause

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