Invalid Unit of Measurement (UOM) with Real Item Substitution Functionality on Sales Order (Doc ID 2057152.1)

Last updated on MAY 01, 2017

Applies to:

Oracle Configurator - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3.31.8 version

When attempting to finish a Configurator session called through Order Management, the following error occurs. In this model there is an option class in which different items can have different unit of measurements (UOM). Items which have the same UOM as the placeholder get added to the order lines, but the items with a different UOM compared to the placeholder item are not being added correctly. When selecting finish, the error is shown. This is part of the functionality of Real Item Substitution that has been recently released.

ERROR
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Invalid UOM for XXXXX:XXX Please enter PR. for this item.


STEPS
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The issue can be reproduced at will with the following steps:
1.  Log in to Order Management responsibility
2.  Create a new order, add the item associated with this error to the order
3.  Select Configurator button
4. Choose valid options in Configurator UI
5. Select Finish button
6. Error occurs

Cause

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