Mobile Applications For Timecards Shows Error: Client Mismatch Exception (Doc ID 2057159.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Time and Labor - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.1 3 (R12.HXT.C.6) version, Mobile Time Entry

When attempting to login to the Mobile Timecard Application,
the following error occurs.

ERROR
-----------------------
Client Version Mismatch


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Applied Patch 20049515 and Patch 20049477
2. Configure Mobile Applications configuration>
3. Login to Mobile Timecard Application>
4. Responsibilities
5. Android/iOS> Iphone 6
6. Initilization>
User Validation ------- Green checkmark
App Evaluation ----------Red X
Layout Validation--------Red X
Client Version Mismatch3.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms